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Subscription & Support

Subscription & Support

Manage your subscription, understand credit behavior, and know who to contact for support.

Who do I contact for help?

Your Project Manager is your main point of contact for any project or account questions.

What subscription options are available?

You can choose between quarterly or annual subscriptions. Quarterly plans offer flexibility with shorter commitment periods, while annual plans include a 10% discount.

Do unused credits roll over?

Both Quarterly and Annual plans allow unused credits to roll over as long as your subscription remains active.

Can I pause my subscription?

Yes. You can pause for up to 90 days or cancel anytime. Annual plans include a 10% discount, and unused credits roll over based on your subscription term.

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Note: Pausing is ideal if you have temporary downtime but plan to continue later.

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